What a stressful 12 minutes it was yesterday afternoon. At 4:55pm, all the telcos websites were fine. Same at 4:58pm. Then a minute later, they didn’t exist, too many people were trying to pre-order the iPhone 6. While Telstra and Virgin were dead, Optus was slow. Wayyyy slow. But I eventually got to the page to select the phone and plan I wanted and proceeded to the checkout.
Optus gave two options – log in to complete the transaction, or do it without log in. I did both, in separate windows. The login page kept crashing, while the other was super-quick, seemingly unaffected by the whole kerfuffle. Entering in the details, I noticed no line for suburb, postcode, so I only put in my street address. Oops. I’ll get that sorted once they call back.
The only other problem I have is that I recently moved and am yet to give Optus the heads up on my new address. The bills go to my PO Box and email, but deliveries would go to my old place. It’s hopefully something minor.
Anyway, once the ordeal was over it was instant relief. Glad I wasn’t the only one who struggled. I’m hoping this time ’round the tracking numbers are working (so I can track the delivery) and that I don’t have to hang around all day, only for the phone to be delivered the next afternoon.